Founders John and Kylie Lucchese established a leading independent Audiology clinic to help you hear. That’s it. We are ambitious, and this means we over-deliver on an incredible service that surpasses all other hearing clinics. 

John has always had a very clear vision for NSAudiology and incorporated one single purposeful and clear philosophy “to hear, to listen, to live”. We are focused on providing extensive service, positive outcomes, using the latest technology. We embrace technology and use everything available to us to make it simple for you. We don’t sit around waiting for the hearing aid industry to magically provide us with all the tools we need to make your life better, we actively search out solutions that benefit you. So what does our philosophy mean?

To hear – improve the hearing of everyone who comes to our clinics, no exceptions.

To listen – to truly listen and work with our clients for the best outcomes. 

To live – to improve lives, make connections and always live by what we believe in.

John

Meet John, the founder, director, and clinician of NSAudiology. His passion for music led him to pursue a Bachelor of Music in classical singing (Opera). With his unique background, John has always envisioned a hearing clinic that caters to each individual's unique needs. Over the years, he has transformed his vision into an innovative and cutting-edge hearing clinic. John is committed to providing his clients with the best possible outcomes, and his principle of hearing rehabilitation is tailored to meet each client's specific needs. He has a keen interest in utilising state-of-the-art technology to create a forward-thinking business that continues to provide the highest level of care to his clients.

Kylie

Kylie is an accomplished business manager with more than 25 years of experience in senior administrative management. She has a proven track record of success in managing complex organizations and leading teams to achieve their goals. As the founder, Director, manager, and business development expert at NSAudiology, Kylie has demonstrated her expertise in driving business growth and expansion. Kylie is passionate about providing exceptional customer service and ensuring that every interaction with NSAudiology meets or exceeds customer expectations. Kylie holds a Graduate Diploma in Performance Studies and a Bachelor of Arts Honours (Studies in Religion and Philosophy). She is a lifelong learner who is always seeking to expand her knowledge and skills. She continually studies marketing, business development, and new opportunities to improve and grow her business.

Nynke

Nynke, our audiologist, is a highly skilled professional with extensive experience in the field of audiology. She specialises in cochlear implants and is also an expert in hearing coaching and rehabilitation. Nynke provides a comprehensive and personalized approach to patient care that is tailored to each individual's needs. Apart from her extensive experience in audiology, Nynke also has a background in the arts. She holds a Bachelor of Arts degree in Dance/Drama from UNSW, which has given her a unique perspective when it comes to working with patients. Her artistic background has helped her to develop a creative and empathetic approach to patient care that is highly effective.

Stefania

Our Five Dock branch is privileged to have Stefania as our customer care specialist. Stefania is extremely committed to delivering exceptional customer service, and she has several years of experience in reception and administration. She holds a Diploma and a Certificate IV in Accounting, as well as a Bachelor's degree in Statistics and Informatics for Business Management., and a Diploma in Social Sciences.

Juveria

Juveria is our customer care specialist based in St Leonards. With a wealth of experience in both customer care and health management, she is a valuable asset to our team. Juveria holds a Master's degree in Health Management and skillfully applies her knowledge to drive the growth of NSAudiology. Our clients are in the safe and capable hands of Juveria, who is dedicated to providing exceptional and personalized service.

Our Commitment to Diversity

At our small company, we value diversity and equality. We strive to create a workplace that encompasses individuals with different backgrounds, genders, skills, and perspectives. We believe that the more inclusive we are, the higher quality work we produce. Accessibility and fairness are important to us, as we aim to create a clinic that serves everyone equally. We believe that fostering an environment of equality is not only morally right, but also beneficial for our company. 

We work with

Cochlear
Oticon
Widex
Sennheiser
Resound
Beltone
Starkey
Signia
Unitron
Hearing Services Program